Customer Relationship Manager

Job description:

CRM Helpdesk - Claim Processing Executive with Health Insurance Background

Watch Your Health, is a leading health-tech company that leverages technology and data analytics to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporate to deliver innovative digital health solutions that promote healthier lifestyles, disease prevention, and wellness management. At Watch Your Health we thrive on innovation and data-driven insights to create impactful health engagement platforms. Join us to be part of a fast-growing team at the intersection of technology, healthcare, and wellness.

Job Description :

• CRM implants for claim support at client location

• Resolve customer queries on policy coverage and health claim processes

• Facilitate to drive claims app for submission and tracking of claims by employees

• Respond to employee calls and emails as a direct SPOC allocated to specific corporate

• Collect and dispatch claim documents as per corporate requirement

• Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.

• Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

• Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Candidate have to travel twice in a week from 1 branch to another to solve customer queries.

Good English communication is compulsory

Company: ICICI Lombard.

Experience : 2 years of experience in Health Insurance Industry.

Qualification: Graduation.

Location: Goa

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

To apply for this vacancy share your updated resume on recruiter25@watchyourhealth.com or what's app the same to 9080963662

Job Type: Full-time

Work Location: In person

• It is a Full Time Sales / Business Development job for candidates with 2 - 4 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., WATCH YOUR HEALTH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at WATCH YOUR HEALTH
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 सुबह - 06:00 शाम timing.