Customer Relationship Manager

20,000 - 35,000 /month

Silver Sky Groups

BTM 2nd Stage, Bangalore

2 - 6 years Experience in Sales / Business Development

15 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

Job TitleCRM (CUSTOMER RELATIONSHIP MANAGER )– Real EstateAbout the Company- Silver Sky Groups Job Location3rd Floor, SBI Branch, BTM 2ND stage, Near Water TankJob TypeFull‑Time / Work from OfficeJob PurposeTo generate new business opportunities, nurture client relationships, and support the sales pipeline in the real estate sector, contributing to revenue growth and expansion of the company’s portfolio.Key Responsibilities:• Client Management & Communication:o Act as the primary liaison between the company and clients.o Respond to inquiries via phone, email, and in person in a professional and timely manner.o Understand client needs and preferences to recommend suitable property options.o Maintain regular communication with clients before, during, and after the sales process.• Customer Experience:o Ensure a smooth and positive experience for clients from initial engagement through final property handover.o Address client concerns and resolve issues promptly and effectively.o Facilitate site visits, virtual tours, and follow-ups as required.• Sales Coordination:o Work closely with the sales, marketing, and legal teams to ensure timely delivery of documentation, contracts, and approvals.o Update clients on project status, milestones, and payment schedules.• Relationship Building:o Build and maintain long-term relationships with clients to encourage referrals and repeat business.o Conduct regular client engagement activities, including feedback surveys, appreciation events, and loyalty programs.• Database & Reporting:o Maintain an up-to-date CRM database with client details, interaction history, and feedback.o Generate and analyze reports on client satisfaction, complaints, and service performance.Key Requirements:• Education: Any degree, or a related field.• Experience: 2–5 years of experience in a similar role, preferably in the real estate sector.• Skills:o Excellent verbal and written communication skills.o Strong interpersonal and relationship-building abilities.o Proficiency in CRM software and MS Office.o Problem-solving mindset with a customer-first attitude.o Ability to multitask and work under pressure.Preferred:• Knowledge of real estate regulations and property documentation processes.• Experience handling both residential and commercial real estate clients.

Other Details

It is a Full Time Sales / Business Development job for candidates with 2 - 6 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Silver Sky Groups.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 15 Customer Relationship Manager at Silver Sky Groups
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.