Customer Relationship Manager

Job Title: Customer Relationship Manager (CRM)

Location: chamrajpet

Job Type: Full-time morning shift

Experience Required: 2–5 years (minimum 1 year mandatory)

Salary: ₹25,000 – ₹30,000 per month (Negotiable based on skills and experience)

Gender: Open to all

age- 25 to 40

Joining Requirement: Immediate joiners preferred

language- good english + any other additional language

Roles & Responsibilities

• Client Interaction: Build and maintain strong relationships with clients by understanding their gifting and branding requirements to ensure complete satisfaction.

• Quotation & Catalogue Preparation: Prepare accurate quotations and catalogues based on client requirements and company offerings.

• CRM Management: Utilize CRM tools to track orders, maintain customer records, and support informed business decisions.

• Coordination: Collaborate effectively with vendors, branding partners, and internal teams to ensure timely delivery of comprehensive solutions.

• Upselling: Identify opportunities to increase sales through existing clients by suggesting additional relevant products or services.

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Technical Skills

Proficient in Microsoft PowerPoint, Excel, Google Sheets, and internet research•.

Experience with CRM software• (preferred).

• Comfortable working with online tools and digital platforms.

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Personal Skills

Strong communication, negotiation, and convincing abilities•.

Excellent customer service and client-handling experience•, preferably with direct corporate clients.

• Ability to multitask and coordinate efficiently with cross-functional teams.

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Perks & Benefits

• Performance-based incentives (sales-linked).

• Salary negotiable for candidates with solid corporate client management experience and strong communication skills.

Regards,

HR
Gowshika sm
9364678643

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.