Customer Relationship Executive

Job description:

Key Responsibilities:

• Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and ensuring satisfaction.

• Data Centralization: Maintain accurate and up-to-date client information in the CRM system to facilitate seamless coordination across departments.

• Dispute Resolution and Payment Recovery: Address client disputes promptly and work towards amicable solutions. Manage overdue accounts and implement strategies for payment recovery.Recruiting Resources

• Handling Challenging Interactions: Engage with dissatisfied or angry clients empathetically, aiming to resolve issues and restore trust.

• After-Sales Support: Provide comprehensive after-sales support, addressing any concerns and encouraging client referrals through exceptional service.

• Data-Driven Decision Making: Utilize client data to identify trends and insights, informing strategic decisions to enhance customer satisfaction and business growth.

Job Type: Full-time

Ability to commute/relocate:

• Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer relationship management: 1 year (Required)

Language:

• English (Required)

Work Location: In person

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Post Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., VERVE LOGIC LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at VERVE LOGIC LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:00 AM - 06:30 PM timing.