· Handle client inquiries and provide timely responses via phone, email, or in person.
· Maintain and update the CRM database with accurate client and project details.
· Support the sales and design teams by coordinating meetings, follow-ups, and client updates.
· Assist in lead generation and follow-up to convert inquiries into potential clients.
· Ensure smooth communication between clients and internal teams throughout the project cycle.
· Collect client feedback and share insights to help improve customer satisfaction.
· Prepare basic reports on leads, conversions, and client interactions.
· Help with marketing communication such as email campaigns, reminders, or newsletters.