Customer Relationship Executive

Job Summary: The CRM Executive will be responsible for coordinating with clients, understanding their requirements, ensuring strong follow-ups, and supporting the internal teams to enhance customer satisfaction and retention.

Key Responsibilities:

·       Serve as the primary point of contact for clients, ensuring timely and professional communication.

·       Understand client requirements and relay them accurately to the internal teams.

·       Maintain and manage the CRM database, ensuring data accuracy and integrity.

·       Conduct strong follow-ups with clients to ensure all tasks and deliverables are on track.

·       Handle customer inquiries and complaints, providing timely resolutions.

·       Collaborate with internal teams to ensure seamless execution of client requirements.

·       Generate and maintain reports on client interactions and project progress.

·       Ensure compliance with data protection regulations and best practices.

·       Giving presentations to the clients.

·       Conducting client meetings.

Requirements:

·       Bachelor's degree in any field.

·       1-3 years of experience in client coordination, CRM management, or a similar role.

·       Proficiency in CRM software.

·       Strong organizational and follow-up skills.

·       Excellent communication and interpersonal abilities.

·       Ability to work independently and as part of a team.

·       Attention to detail and a customer-focused mindset.

Working Days & Timings: Monday to Saturday & 9:30 AM to 6:30 PM

Job Location: Netaji Subhash Place, New Delhi

Our Website: www.rpxl.com

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., RPXL SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 2 Customer Relationship Executive at RPXL SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:30 AM - 06:30 PM timing.