Key Responsibility
Develop and maintain long-term relationships with assigned clients, ensuring a high level of client satisfaction and retention.
Serve as the main point of contact for client inquiries, requests, and issue resolution.
Understand client goals, objectives, and challenges to proactively provide solutions and recommendations.
Coordinate with internal teams to ensure timely and successful delivery of services and solutions.
Provide regular updates and reports to clients.
Maintain accurate and up-to-date client records, CRM data, and reports.