Job Description – Customer Relationship Executive (Automobile Sales & Support)

Company: Junigadi
Location: Ahmedabad, Gujarat
Salary Range: ₹15,000 – ₹25,000 per month

About Us

At Junigadi, we are committed to providing the best support to customers looking to buy used vehicles. We simplify their journey by assisting with loans, handling documentation, and ensuring a smooth and trustworthy vehicle buying experience.

Role Overview

We are seeking a Customer Relationship Executive who will manage customer-related calls, build strong customer relationships, and ensure successful conversions. The ideal candidate should be smart, persuasive, and committed to delivering an excellent customer experience, with knowledge of the automobile market.

Key Responsibilities

• Handle inbound and outbound customer calls with professionalism.

• Guide customers through the vehicle buying journey, including loan support.

• Convince and convert leads into successful sales with a customer-first approach.

• Build strong customer relationships to ensure retention and long-term satisfaction.

• Maintain accurate reports, records of calls, visits, and follow-ups.

• Conduct field visits and support office operations when required.

• Manage multiple customers simultaneously with efficiency and clarity.

• Ensure timely completion of all assigned responsibilities without delay.

• Stay updated with automobile market trends and customer behavior.

Requirements

• Minimum Graduate in Commerce/Science or equivalent.

• 1+ year experience in automobile industry/customer handling preferred.

• Proficiency in Gujarati & Hindi (spoken) – English is an added advantage.

• Good computer literacy – ability to work with MS Office, CRM, or related software.

• Strong numerical ability for handling customer loan/finance discussions.

• Excellent convincing skills, multitasking ability, and proactive problem-solving.

• High sense of responsibility, accountability, and commitment to customer satisfaction.

• Motivated to handle both fieldwork and office work when needed.

• Active, energetic, and always ready to engage with customers.

• It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., JUNIGADI.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 4 Customer Relationship Executive at JUNIGADI
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:30 सुबह - 07:30 शाम timing.