Customer Relationship Executive

Customer Relationship Executive B2B.

Key Responsibilities:

• Client Management:

  • Act as the primary point of contact for assigned B2B corporate clients.

  • Understand client requirements and propose appropriate gifting solutions.

  • Develop long-term relationships with clients to ensure repeat business.

• Order Management:

  • Coordinate with internal teams (design, procurement, logistics) to ensure timely delivery of gifts.

  • Track orders, manage timelines, and resolve any issues that arise during fulfillment.

• Sales Support:

  • Assist in the creation of proposals, presentations, and quotations.

  • Follow up on leads and inquiries in a timely and professional manner.

  • Upsell and cross-sell products/services to increase order value.

• Customer Service:

  • Address and resolve customer queries or complaints efficiently.

  • Gather feedback from clients to improve service offerings.

• Reporting & CRM:

  • Maintain accurate records of client communications and orders in the CRM system.

  • Prepare regular reports on client interactions, sales activity, and pipeline updates.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.

• 1–3 years of experience in B2B Sales,client servicing, sales, or customer relationship roles (preferably in gifting, retail, or event services).

• Excellent verbal and written communication skills.

• Strong organizational and problem-solving abilities.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., BRANDWISE MARKETING SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 2 Customer Relationship Executive at BRANDWISE MARKETING SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:00 AM - 06:00 PM timing.