Customer Relationship Associate

18,000 - 22,000 /month

Travozet Industries Private Limited

Sector 19 Gurgaon, Gurgaon

2 - 3 years Experience in Sales / Business Development

1 Opening

Full Time

Skills Required

Cold Calling

Computer Knowledge

MS Excel

Job Highlights

Sales Type: B2B Sales

Graduate and above

Females Only

10:00 AM - 06:30 PM | 6 days working

Job Description

The Customer Relationship Executive is responsible for managing client interactions, ensuring customer satisfaction, and building long-term relationships to support business growth.

Key Responsibilities:

Act as the primary point of contact for customer queries and concerns
Maintain strong relationships with existing customers to ensure retention
Handle inbound/outbound calls, emails, and client meetings
Provide accurate information about products/services
Resolve customer complaints efficiently and escalate when necessary
Maintain customer records and update CRM systems regularly
Coordinate with internal teams (sales, operations, support)
Follow up with clients for feedback and service improvements
Support sales team in lead conversion and upselling opportunities
Ensure high levels of customer satisfaction and experience

Other Details

It is a Full Time Sales / Business Development job for candidates with 2 - 3 years of experience.

More about this Customer Relationship Associate job

What skills and experience do you need for this Customer Relationship Associate job?
Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Cold Calling, Computer Knowledge, MS Excel along with 2-3 years of experience.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹18,000-₹22,000 per month.
What are the working days and timings for this job?
Ans : This Customer Relationship Associate job has 6 days working days and timings from 10:00 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 19 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-3 years of experience can apply for this Customer Relationship Associate job. Only female candidates can apply.
What does the role of Customer Relationship Associate involve?
Ans : As a Customer Relationship Associate, your work will involve skills like Cold Calling, Computer Knowledge, MS Excel. This role is part of Sales / Business Development category.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Sector 19 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Cold Calling, Computer Knowledge, MS Excel along with 2-3 years of experience is ideal for this Customer Relationship Associate job.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 1 openings available.