Customer Care Executive

Job Title: Customer Care Executive

Company: Renown Container Lines Pvt. Ltd.

Location: Belapur, Navi Mumbai

About Us:

Renown Container Lines is a trusted name in container shipping and freight forwarding, committed to providing efficient, reliable, and customer-focused logistics solutions. With a strong network and dedication to excellence, we ensure smooth and timely deliveries for our clients across the globe.

Role Overview:

We are seeking a motivated and professional Customer Care Executive to join our growing team. The ideal candidate will play a vital role in handling customer queries, providing timely solutions, and ensuring a seamless shipping and freight forwarding experience.

Key Responsibilities:

• Handle customer inquiries via phone, email, and other communication channels.

• Provide information on shipment status, documentation, and service requirements.

• Coordinate with operations, sales, and documentation teams to ensure customer satisfaction.

• Resolve complaints promptly and professionally.

• Maintain accurate records of customer interactions and follow-ups.

• Build strong relationships with clients by delivering excellent service.

Requirements:

• Minimum 1-2 years of experience in customer service, preferably in shipping, logistics, or freight forwarding.

• Minimum bachelor's degree.

• Strong communication and interpersonal skills.

• Ability to multitask and work in a fast-paced environment.

• Problem-solving mindset with attention to detail.

• Proficiency in MS Office and familiarity with shipping/freight systems will be an added advantage.

What we Offer:

• Competitive salary package

• Opportunity to grow within the company

• Professional and supportive work environment

• Exposure to international shipping and logistics operations

How to Apply:

Interested candidates may send their updated Resume to admin@renowncontainerlines.com with the subject line: Application - Customer Care Executive. Or you can directly apply from here.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., RENOWN CONTAINER LINES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at RENOWN CONTAINER LINES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has 10:00 दोपहर - 06:00 शाम timing.