We are looking for a Customer Care Executive to handle customer queries, provide appropriate solutions, and ensure a smooth customer service experience.
Key Responsibilities
Handle customer queries and complaints professionally.
Understand customer problems and provide appropriate solutions.
Assist customers with service-related information and support.
Maintain proper records of customer interactions and complaints.
Coordinate with the concerned team for issue resolution.
Follow company guidelines and customer service procedures.
Ensure timely and effective resolution of customer issues.
Eligibility
ITI qualification is compulsory.
Freshers and experienced candidates can apply.
Good communication and problem-solving skills.
Customer-focused and responsible attitude.
Ability to handle customer queries patiently and professionally.
Interview Details
Interview Venue:
2nd Floor, Customer Care Center
Above DGVCL Police Station
Dakshin Gujarat Vij Company Limited (DGVCL)
"Urja Sadan", Nana Varachha Road, Kapodara
Surat – 395006