Welcome and counsel walk-in and referred patients in a professional and empathetic manner.
Conduct detailed consultations to understand patient concerns, expectations, and treatment goals.
Explain hair and skin treatment procedures, benefits, expected outcomes, timelines, and pricing.
Recommend appropriate treatment plans in consultation with doctors and clinical staff.
Convert consultations into treatment enrollments by building trust and addressing patient queries effectively.
Follow up with prospective patients through phone calls, WhatsApp, emails, and other communication channels.
Coordinate appointments, treatment schedules, and patient documentation.
Maintain accurate patient records and ensure confidentiality.
Assist patients with payment plans, package selection, and treatment documentation.
Build long-term relationships with patients to encourage treatment completion and repeat visits.
Coordinate with doctors, therapists, and front office staff to ensure seamless patient care.
Achieve monthly consultation and revenue targets.
Stay updated on the latest aesthetic treatments, products, and industry trends.
Ensure compliance with clinic policies, ethical practices, and patient care standards.