Counsellor

We are seeking a motivated and articulate Tele Counsellor to manage inbound and outbound calls for counselling students/customers about our courses, services, or programs. The role involves understanding the needs of potential clients, providing accurate information, and converting leads into successful enrollments or sales.
🎯 Key Responsibilities:
Handle inbound and outbound calls in a professional manner.
Provide information regarding courses/programs/products as per queries.
Follow up on leads and maintain a database using CRM tools.
Counsel and guide prospective students/customers through the decision-making process.
Achieve daily/weekly/monthly call and conversion targets.
Coordinate with internal departments for smooth follow-ups.
Resolve queries in a timely and effective manner.
✅ Required Skills:
Excellent verbal and written communication in [English/Hindi/Other regional languages].
Ability to handle pressure and meet targets.
Confident, persuasive, and a good listener.
Basic computer skills (MS Office, CRM usage).
Strong interpersonal and problem-solving skills.
🎓 Qualifications:
Graduate in any discipline (Bachelor’s degree preferred).
Prior experience in telecalling, counselling, sales, or customer support is a plus (1–3 years preferred).

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.

More about this Counsellor job

1. What is the eligibility criteria to apply for this Counsellor job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Counsellor job?
   Ans: This Counsellor job will have 5 working days.
4. Are there any charges applicable while applying or joining this Counsellor job?
   Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., NARENDRA INFOTECH RECRUITMENT AGENCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Counsellor role?
   Ans: There is an immediate opening of 1 Counsellor at NARENDRA INFOTECH RECRUITMENT AGENCY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Counsellor job?
   Ans: This Counsellor job has 09:00 AM - 06:00 PM timing.