Counsellor

15,000 - 25,000 /month

Hst Staffing Solutions

West Patel Nagar, Delhi

1 - 3 years Experience in Sales / Business Development

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Counsellor to join our team . The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Counsellor job

What are the eligibility criteria for this Counsellor job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this Counsellor job offered by Hst Staffing Solutions in West Patel Nagar, Delhi.
What salary is offered for this Counsellor job?
Ans : The salary for this Counsellor job ranges between ₹15,000-₹25,000 per month.
What are the working days and timings for this job?
Ans : This Counsellor job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in West Patel Nagar, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Counsellor job is located in West Patel Nagar, Delhi.
Why should you apply for this Counsellor job?
Ans : This Counsellor job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.