We are looking for a Recovery Executive to join our team at Creative Lipi Webtech Private Limited. The role offers ₹18,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to DRA. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Sales / Business Development job for candidates with 6 months - 6+ years Experience.
More about this Collection Executive job
Who is eligible to apply for this Collection Executive job at Creative Lipi Webtech Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Collection Executive job offered by Creative Lipi Webtech Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹30,000 per month in this Collection Executive position.
What are the working days and timings for this job?
Ans : This Collection Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Collection Executive job is located in Sector 63 Noida, Noida.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 20 openings available.