As the Head of Business, you will be responsible for driving the overall business growth of LegAnApp — a credit decision and payment automation platform for Indian MSMEs. You will define and execute strategies to expand our market presence, onboard large volumes of SMEs, develop partnerships with financial institutions, and ensure revenue growth. You will act as the key bridge between product, sales, and market needs.
Business Strategy & Planning
Define and execute business growth roadmap for next 12–18 months.
Set revenue targets, unit economics benchmarks, and profitability milestones.
Identify new business opportunities, markets, and customer segments.
Build go-to-market (GTM) plans for product rollouts.
Sales & Revenue Growth
Drive customer acquisition of MSMEs, vendors, and corporates.
Build and lead sales team — inside sales, field sales, enterprise sales.
Set sales targets, monitor funnel performance, and optimize conversions.
Create and manage scalable channel partner network.
Partnerships & Alliances
Develop strategic partnerships with NBFCs, banks, fintechs, industry associations, and SME chambers.
Negotiate contracts, alliances, and collaborations that drive mutual value.
Leverage partnerships to improve product adoption and credibility.
Customer Success & Retention
Ensure high customer satisfaction, onboarding support, and account management.
Monitor churn, design initiatives to retain high-value customers.
Collect customer feedback to inform product and feature development.
Leadership & Team Building
Recruit, mentor, and lead a high-performing business team.
Establish sales playbooks, training programs, and incentive structures.
Drive a performance-driven culture with clear KPIs.
Market Intelligence
Track competitor activities, regulatory changes, and industry trends.
Continuously adapt business models to remain competitive and compliant.
8–12 years’ experience in business development, partnerships, or sales leadership in fintech / SaaS / payments / B2B.
Proven track record of achieving or exceeding revenue targets.
Strong network with NBFCs, banks, SME associations, and fintech ecosystem.
Deep understanding of Indian SME/credit ecosystem.
Strong negotiation, stakeholder management, and leadership skills.
Experience scaling a B2B SaaS or fintech product in India.
Exposure to credit, payments, or legal-tech products.
MBA from Tier 1/2 institute (not mandatory if exceptional track record).
Fixed + performance-linked incentives.
ESOPs / equity options possible for right candidate.
Role can evolve into Chief Business Officer (CBO).