We are looking for a Business Development Manager to join our team.
This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Human Resource Management.
The role offers ₹20000 - ₹35000 and a dynamic environment with opportunities for growth.
----------------------------------------------------------------------------------------------------------------
Key Responsibilities:
· Handle customer calls in a professional and efficient manner
· Address customer queries, concerns, and complaints with a problem-solving approach
· Maintain accurate records of customer interactions and follow-ups
· Provide timely and relevant information to customers to resolve their issues
· Work collaboratively with other teams to escalate and resolve complex issues
· Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 6 years of experience preferred in Human Resource Management. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to 6 days working, Monday to Saturday, 10:00 am to 07:00 pm week during the Day shift.
How To Apply:
Interested candidates can submit their job application via WhatsApp on 9054998444