Business Development Manager

Key Responsibilities

1. Team Management: Lead and manage a team of telecallers to achieve sales targets and performance goals.

2. Performance Monitoring: Monitor and evaluate the performance of team members, providing feedback and coaching to improve results.

3. Target Achievement: Ensure the team meets or exceeds monthly/quarterly sales targets, and implement strategies to drive sales growth.

4. Call Quality Monitoring: Monitor and evaluate call quality, providing feedback to team members on areas for improvement.

5. Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.

Operational Responsibilities

1. Scheduling and Rostering: Create and manage team schedules, ensuring adequate coverage and resource allocation.

2. Data Management: Maintain accurate records and reports on team performance, sales data, and customer interactions.

3. Compliance: Ensure team adherence to company policies, industry regulations, and legal requirements.

4. Customer Issue Resolution: Resolve complex customer complaints and issues escalated by team members.

5. Training and Development: Provide training and support to new team members, and identify opportunities for ongoing development and skills enhancement.

Strategic Responsibilities

1. Sales Strategy: Develop and implement sales strategies to drive revenue growth and achieve business objectives.

2. Market Analysis: Analyze market trends, competitor activity, and customer needs to inform sales strategies.

3. Team Development: Develop and implement plans to improve team performance, engagement, and retention.

4. Budgeting and Cost Management: Manage team budget and costs, ensuring effective resource allocation and cost control.

5. Stakeholder Management: Communicate with stakeholders, including senior management, customers, and other teams, to ensure alignment and effective collaboration.

Leadership Responsibilities

1. Leadership and Motivation: Lead, motivate, and inspire the team to achieve their best performance.

2. Coaching and Mentoring: Provide coaching and mentoring to team members to support their development and growth.

3. Conflict Resolution: Resolve conflicts and issues within the team, ensuring a positive and productive work environment.

4. Change Management: Lead and implement change initiatives, ensuring the team adapts to new processes, technologies, or strategies.

5. Talent Acquisition and Retention: Attract, retain, and develop top talent to ensure the team has the necessary skills and expertise to succeed.

• It is a Full Time Sales / Business Development job for candidates with 2 - 3 years of experience.

More about this Business Development Manager job

1. What is the eligibility criteria to apply for this Business Development Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Business Development Manager job?
   Ans: This Business Development Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Business Development Manager job?
   Ans: No, there is no fee applicable for applying this Business Development Manager job and during the employment with the company, i.e., MORLAS INTERNATIONAL PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Business Development Manager role?
   Ans: There is an immediate opening of 2 Business Development Manager at MORLAS INTERNATIONAL PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Business Development Manager job?
   Ans: This Business Development Manager job has 09:00 AM - 06:00 PM timing.