Business Development Manager

Key Roles & Responsibilities:

1. Revenue Growth & Target Achievement

Develop and implement monthly/quarterly action plans to achieve service revenue, SMP (Service Maintenance Package), EW (Extended Warranty), RSA (Roadside Assistance), and Accessories parts targets.

Drive up-selling and cross-selling of value-added services ( Accessories).

Track workshop productivity, efficiency, and revenue per job card.

2. Customer Retention & Experience

Ensure timely follow-ups, service reminders, and customer feedback calls are executed by CRM team.

Resolve escalations and implement preventive measures for service complaints.

3. Marketing & Campaign Execution

Plan and execute local marketing initiatives (e.g., service camps, free check-up drives, monsoon camps).

Collaborate with Škoda India for national service campaigns and report performance.

4. Extended Services

Drive insurance renewals

Maximize penetration of EW, SMP, RSA during vehicle delivery and service visits.

6. Team Coordination & Training

Coordinate with Service Advisors, CRM/CRE, Technicians, and Parts team to improve process adherence.

Identify training needs for service staff to improve selling skills and technical knowledge.

Motivate team with targets, incentives, and performance reviews.

7. Digital Systems & Process Adherence

Ensure SFDC (Salesforce), DMS (Dealer Management System), and Škoda Connect tools are used effectively.

Monitor Cerence dongle fitment and activation process (if applicable).

Ensure LPMS entries and SMP/EW updates are timely and correct.

8. Reporting to Management

Provide regular updates to the Workshop Manager / GM – Service / Dealer Principal.

Submit periodic performance reports to Škoda India as required.

• It is a Full Time Sales / Business Development job for candidates with 5 - 6+ years Experience.

More about this Business Development Manager job

1. What is the eligibility criteria to apply for this Business Development Manager job?
   Ans: The candidate should be Graduate and above and above with 5 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹32000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Business Development Manager job?
   Ans: This Business Development Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Business Development Manager job?
   Ans: No, there is no fee applicable for applying this Business Development Manager job and during the employment with the company, i.e., MODY INDIA CARS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Business Development Manager role?
   Ans: There is an immediate opening of 1 Business Development Manager at MODY INDIA CARS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Sales / Business Development job.
8. What are the timings of this Business Development Manager job?
   Ans: This Business Development Manager job has 09:30 AM - 06:30 PM timing.