Business Developement Manager

1. Revenue Growth & Sales Performance

• Achieve monthly / quarterly / annual sales targets.

• Generate new business opportunities in IFM services (housekeeping, technical maintenance, security, pest control, landscaping, etc.).

• Increase contract value through upselling and cross-selling.

• Expand client portfolio across target industries (corporate, industrial, hospitals, malls, residential, logistics, etc.).

2. Lead Generation & Client Acquisition

• Identify and develop prospective clients through networking, references, tenders, and cold outreach.

• Build strong sales pipeline with qualified leads.

• Participate in RFQs, RFPs, and tender submissions.

• Improve conversion ratio from inquiry to closure.

3. Market Expansion & Strategy

• Develop market penetration plans for new territories / cities.

• Monitor competitor pricing, offerings, and market trends.

• Recommend new IFM service lines based on demand.

• Build strategic partnerships and channel alliances.

4. Client Relationship Management

• Maintain strong relationships with existing clients.

• Ensure high client retention and contract renewals.

• Resolve escalations related to commercial matters.

• Conduct regular business review meetings with clients.

5. Proposal & Contract Management

• Prepare techno-commercial proposals.

• Negotiate pricing, SLA terms, and contracts.

• Ensure profitable pricing with desired margins.

• Coordinate with legal / operations for agreement closure.

6. Coordination with Operations Team

• Ensure smooth mobilization after project closure.

• Hand over client expectations, scope, SLA, manpower plan to operations.

• Support service delivery team in initial transition phase.

• Align customer commitments with operational capability.

7. Profitability & Cost Control

• Maintain target gross margins in all contracts.

• Ensure proper costing of manpower, consumables, equipment, compliance, and overheads.

• Minimize underpricing risks.

8. Reporting & MIS

• Maintain CRM updates and sales pipeline reports.

• Submit weekly / monthly business development reports.

• Forecast monthly closures and revenue.

• Track tender status and opportunity stages.

9. Branding & Networking

• Represent company in industry events and exhibitions.

• Build brand visibility in IFM market.

• Generate references and client testimonials.

10. Compliance & Documentation

• Ensure tender documentation accuracy.

• Follow company approval matrix.

• Maintain records of contracts, proposals, NDAs, etc.

• It is a Full Time Sales / Business Development job for candidates with 6+ years of experience.