Business Analyst

18,000 - 29,000 /month

Bvg India Limited

C.I.T Nagar, Chennai

0 - 1 years Experience in Sales / Business Development

6 Openings

Full Time

Job Highlights

All Education levels

All genders

09:00 AM - 06:00 PM | 5 days working

Job Description

We are looking for a Business Analyst to join our team at Bvg India Limited. The role offers ₹18000 - ₹29000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Business Analyst job

What is the eligibility criteria to apply for this Business Analyst job?
Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹29000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Business Analyst job?
Ans: This Business Analyst job will have 5 working days.
Are there any charges applicable while applying or joining this Business Analyst job?
Ans: No, there is no fee applicable for applying this Business Analyst job and during the employment with the company, i.e., Bvg India Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Analyst role?
Ans: There is an immediate opening of 6 Business Analyst at Bvg India Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Business Analyst job?
Ans: This Business Analyst job has 09:00 AM - 06:00 PM timing.