BPO Telesales

Key Responsibilities:

• Make outbound calls to prospective patients from provided leads, introducing Skinroots Clinic’s skin and hair treatment services.

• Qualify leads by understanding their needs, answering basic queries, and scheduling appointments for consultations.

• Maintain and update patient and lead information accurately in the clinic’s CRM system.

• Follow up with potential patients to nurture interest and improve conversion rates.

• Coordinate with sales counselors and clinic staff to ensure seamless patient onboarding.

• Track call metrics, lead status, and contribute to lead generation strategies.

• Maintain professionalism and empathy in all patient communications.

Qualifications & Skills:

• Previous telecalling or customer service experience, preferably in healthcare, aesthetics, or related fields.

• Clear and confident verbal communication skills.

• Ability to handle objections positively and convert leads effectively.

• Basic computer proficiency with the ability to use CRM software.

• Strong organizational skills and attention to detail.

• Goal-oriented attitude and ability to work in a team environment.

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.