BPO Telecaller

Job Summary:

We are looking for enthusiastic and customer-focused BPO Telecalling Executives to handle outbound/inbound calls and assist customers with their queries, complaints, or sales-related concerns. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Make outbound calls to potential or existing customers to inform them about products/services.

• Handle inbound calls from customers to resolve queries, complaints, or provide information.

• Maintain customer data and update records in the CRM system.

• Achieve daily/weekly/monthly targets set by the team leader or manager.

• Follow communication scripts, company policies, and compliance guidelines.

• Handle customer objections professionally and provide appropriate solutions.

• Collaborate with team members to improve performance and customer experience.

Requirements:

• Minimum qualification: 12th Pass / Graduate.

• Proven experience in telecalling, customer support, or BPO (preferred but not mandatory).

• Good verbal communication skills in [English/Hindi/Regional Language as per requirement].

• Basic computer knowledge and typing skills.

• Ability to handle pressure and work in rotational shifts (if applicable).

• Positive attitude, patience, and willingness to learn.

Benefits:

• Fixed salary + Incentives (based on performance)

• Training and career development opportunities

• Attendance and performance bonuses

• Work-from-home options (if available)

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹25000 per month that depends on your interview. It's a Full Time job in Faridabad.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., OM SOFT SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 5 BPO Telecaller at OM SOFT SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has 09:00 सुबह - 06:00 शाम timing.