BPO Telecaller

Job Title: Telecaller (Relationship Executive)

🏢 Organization: The Mishty Foundation

📍 Location:– Noida Sec-16

🕒 Employment Type: Full-time

🔎 About The Mishty Foundation

Registered under the Indian Trust Act, The Mishty Foundation (TMF) is a nationally recognized NGO dedicated to education, empowerment, and welfare for underprivileged communities. Our initiatives include scholarship programs, skill development, women’s empowerment, healthcare support, animal welfare, and social awareness campaigns. Through our projects across India, we strive to empower the youth and uplift vulnerable communities by creating real and lasting impact.

📌 Role Overview

As a Telecaller (Relationship Executive), you will be responsible for connecting with students, parents, donors, and community stakeholders to spread awareness about TMF’s initiatives such as scholarships, education programs, and social welfare campaigns. You will build meaningful relationships, provide accurate information, and support the Foundation’s mission by ensuring effective communication and follow-ups—all while working remotely.

✅ Key Responsibilities

Outreach & Engagement

Make outbound calls to students, parents, and community members to explain TMF’s scholarship and development programs.

Handle inbound calls, resolve queries, and provide accurate program details.

Follow up with beneficiaries and donors to ensure ongoing engagement.

Relationship Management

Build trust and maintain strong relationships with students, parents, and donors.

Provide guidance and support to beneficiaries during the application and selection process.

Coordinate with TMF’s program and outreach teams for smooth execution.

Data & Reporting

Maintain accurate call records, lead details, and feedback in TMF’s system.

Share daily/weekly reports on outreach, responses, and follow-ups.

Highlight key insights to improve program reach and impact.

Target Achievement

Meet assigned daily/weekly calling and awareness targets.

Ensure adherence to TMF’s communication guidelines and ethical standards.

🎯 Skills & Qualifications

Essential:

Minimum 12th Pass; Graduate preferred.

Excellent verbal communication skills in Hindi & English (knowledge of regional languages is a plus).

Strong listening, persuasion, and relationship-building skills.

Basic computer knowledge (MS Office, Google Workspace, CRM tools).

Positive attitude with ability to work independently in a remote setup.

Desired:

Experience in NGO/CSR roles, telecalling, or community outreach.

Prior involvement in education, social welfare, or scholarship awareness campaigns.

Goal-oriented with the ability to handle objections professionally.

🔧 What We Offer

Fixed salary + performance-based incentives.

Training and mentoring to improve communication & outreach skills.

A chance to make a meaningful impact in education and social development.

Career growth into senior Outreach & Relationship Management roles.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., NAUKARI EXPRESS INDIA (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 5 BPO Telecaller at NAUKARI EXPRESS INDIA (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has 09:00 AM - 06:00 PM timing.