Team Leader
Company: Jaagruk Bharat
Salary: ₹25,000 per month
Location: Hybrid
Jaagruk Bharat is hiring a Team Leader with BPO industry experience and a startup-driven mindset to manage support and sales operations. The candidate will handle team management, lead handling, calling, chat support processes, and performance monitoring.
Responsibilities:
Manage support and sales team operations
Handle new leads, calls, and chat processes
Monitor team productivity and target achievement
Ensure timely customer follow-ups and issue resolution
Maintain daily reports and operational coordination
Train and guide team members for better performance
Requirements:
1–3 years of BPO/team handling experience
Good communication and leadership skills
Experience in customer support and sales processes
Basic MS Excel and reporting knowledge
Ability to work in a fast-paced startup environment
Must have own PC/Laptop and stable internet connection for remote working
Interested candidates can share their CV at:
hr@jaagrukbharat.com
7678392102
Benefits:
Paid sick time
Paid time off
Provident Fund
Work Location: Hybrid remote in Ashok Vihar H O, Delhi