An Assistant Sales Manager supports the Sales Manager in driving team performance, developing sales strategies, and achieving revenue targets. Key responsibilities include training staff, monitoring key performance indicators (KPIs), resolving customer complaints, and managing day-to-day operations to ensure high customer service levels.
Key Responsibilities:
Sales Strategy & Execution: Assist in developing and implementing sales plans, setting quotas, and identifying new business opportunities.
Team Leadership: Supervise, mentor, and train sales staff to improve sales techniques and performance.
Customer Relations: Resolve complex customer issues, maintain relationships with key clients, and ensure high satisfaction.
Performance Tracking: Monitor sales data, prepare reports (actual vs. predicted), and analyze trends to optimize results.
Administrative Duties: Manage inventory, track expenses, and ensure compliance with company policies.
Operational Support: Assist with hiring new staff and scheduling team coverage.