JD – Assistant Clinic Manager
We are looking for a dedicated and proactive individual to join our team as an Assistant Clinic Manager in our Indiranagar branch in Bangalore. As the Assistant Clinic Manager, you will play a crucial role in ensuring the smooth operation of our clinic, assisting in managing daily activities, supervising staff, and ensuring the highest level of customer satisfaction. If you are a passionate individual with excellent organizational skills and a commitment to delivering exceptional service, we invite you to join our team.
Responsibilities:
- Patient Relationship Management
Front desk handling - meet & greet customers, billing and appointment scheduling
Ensure patients are taken good care of and there is minimal to no wait time
Explaining services and related cost associated
Ensure all new and old patient leads are followed up.
Solving customer issues post consultation and procedures
Keeping doctor in the loop with patients' feedback/issues over messages and calls.
- Clinic Operations
Responsible for overall clinic operations
Check for any wear or tear of machinery, AC, or other equipment & bring it to the notice of management
Managing inventory for products, consumables, and office stationery along with the staff
Ensure staff timings and everyone is groomed properly
Ensure proper billing, payment collection, due report follow-up, etc.
Overall responsibility for petty cash and day-to-day expenses
Ensure proper hygiene and cleanliness of the clinic, treatment rooms, doctor rooms, etc.
Qualifications:
Bachelor's degree in business administration, healthcare administration, or a related field.
Language Proficiency: English, Kannada (bonus)
Strong leadership and communication skills.
Excellent organizational and time-management abilities.
Customer-focused mindset with a commitment to delivering exceptional service.
Ability to handle multiple tasks and prioritize effectively.
Previous experience in a supervisory or management role preferably in a healthcare setting.
Remuneration: 3 to 5 lacs per annum, depending on experience.