The Admission Counsellor is responsible for guiding prospective students through the admission process, providing accurate information about programs, and supporting enrollment targets. The role involves student interaction, follow-ups, documentation management, and coordination with academic and administrative departments.
Key Responsibilities
Counsel prospective students and parents regarding courses, curriculum, eligibility, and career opportunities.
Handle inquiries through phone calls, emails, walk-ins, and online platforms.
Explain admission procedures, fee structures, scholarships, and documentation requirements.
Assist applicants with application form filling and submission.
Maintain and update student databases and CRM systems.
Follow up with leads to convert inquiries into admissions.
Coordinate with marketing teams for admission campaigns and promotional events.
Organize campus tours, seminars, and orientation sessions.
Ensure compliance with institutional policies and admission guidelines.
Prepare regular reports on admissions, inquiries, and conversion rates.