Sales Admission Counsellor

We are looking for a dynamic and results-driven Sales & Client Handling Executive to manage

both our Digital Marketing Institute and Digital Marketing Agency. The ideal candidate will be

responsible for handling inbound leads, converting students for our institute, onboarding and

managing agency clients, and ensuring client satisfaction.

This is a dual-role position that requires strong communication, sales, and customer service

skills. You will be the bridge between our business and our clients/students, ensuring smooth

operations and consistent revenue growth.

Key Responsibilities:

1. Sales & Counselling (For Digital Marketing Institute)

Handle inbound leads (calls, emails, website inquiries, social media leads) and

convert them into enrollments.

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appropriate course recommendations.

Conduct counseling sessions to understand students’ needs and provide

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Follow up with potential students via calls, WhatsApp, and email to ensure

conversion.

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Maintain a student database and track the entire admission process.

Assist in marketing campaigns to drive enrollments (webinars, workshops, etc.).

2. Sales & Client Handling (For Digital Marketing Agency)

Identify and onboard potential clients for digital marketing services (businesses,

startups, etc.).

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Understand client requirements, suggest relevant services, and close deals.

Manage client relationships, ensuring they are satisfied with the services

provided.

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Handle client queries, resolve concerns, and ensure timely service delivery.

Coordinate between clients and the internal marketing team for smooth execution

of campaigns.

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Upsell and cross-sell additional services to existing clients to maximize revenue.3. Lead Management & Follow-ups

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Manage and nurture leads through CRM, maintaining records of all interactions.

Follow up on hot and warm leads to maximize conversion rates.

Track monthly sales targets and performance metrics, ensuring goals are met.

4. Communication & Customer Service

timely responses.

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Act as the first point of contact for students and clients, ensuring professional and

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Maintain a positive and trustworthy relationship with students and clients.

Handle complaints and ensure issues are resolved efficiently.

5. Coordination & Reporting

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customer expectations.

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Work closely with the marketing team to provide feedback on lead quality and

Prepare weekly and monthly reports on sales, conversions, and client

satisfaction.

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Suggest improvements in sales pitches and client onboarding processes.

Key Requirements:

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Experience: Minimum 1-2 years in sales, client handling, or counseling

(preferably in education or digital marketing services).

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Skills Required:

Strong communication and persuasion skills (both verbal and written).

Ability to handle objections and close sales confidently.

Client relationship management and problem-solving skills.

Basic understanding of digital marketing services and industry trends.

CRM and lead management experience is a plus.

Languages: Proficiency in English and Hindi (Punjabi is a plus).

Tech Skills: Comfortable using Google Sheets, CRM tools, and WhatsApp

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Business.•

Personality Traits: Energetic, self-motivated, and goal-oriented.

Compensation & Benefits:

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Salary: Competitive fixed salary + Incentives on successful conversions.

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Incentives: Performance-based commissions on both student enrollments and

agency client acquisitions.

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Growth Opportunity: Exposure to both education and agency sales, with career

growth prospects.

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Work Environment: A dynamic and fast-paced role with diverse responsibilities.

Why Join Us?

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Opportunity to work with two growing brands in the digital marketing industry.

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A role that combines sales, marketing, and customer relations, offering a

well-rounded experience.

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Direct impact on revenue growth and client satisfaction.

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Friendly work culture with performance-driven incentive

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.