Academic Counsellor

Location: Mulund West, Mumbai (Candidates must reside within a 15 km radius)

Experience: Minimum 3 years

Salary: Upto 4.20 LPA

Employment Type: Full-time

Work Days: Monday to Saturday

Gender Preference: Female

Job Overview:

We are looking for a smart, dedicated, and fluent English-speaking professional to join as an Enquiry & Admission Facilitator. This role is ideal for someone passionate about education and skilled in communication and customer service.

The primary responsibility is to convert admission inquiries into successful enrollments, ensuring a smooth and informative experience for prospective students and their families. This is a target-oriented role that requires multitasking abilities, excellent interpersonal skills, and proficiency in CRM and Excel.

Key Responsibilities:

• Handle incoming admission inquiries through phone, email, social media, WhatsApp, and walk-ins.
• Provide accurate and engaging information about our academy, programs, teaching methodologies, and admission procedures.
• Consistently follow up with leads to drive inquiry-to-enrollment conversions.
• Maintain and update interaction records using CRM software.
• Coordinate with the academic team to schedule assessments, interviews, and other admission-related activities.
• Meet or exceed monthly and quarterly admission targets.
• Manage all campus and school placement empanelment activities to expand the academy's outreach.
• Generate and present regular reports on inquiry status, admission metrics, and conversion ratios.

Qualifications & Skills:

• Bachelor’s degree in any discipline.
• Minimum 3 years of experience in admissions, customer service, or sales roles.
• Exceptional verbal and written communication skills in English.
• Proficiency in Microsoft Excel and CRM platforms.
• Strong customer-centric mindset with the ability to build rapport quickly.
• Ability to work under pressure and consistently meet targets.

Application Process:

Interested candidates can share their updated profiles with the subject line:
“[Job Title] – [Your Name]”
Email to: ambitious@smgroup.work
(CC: team.hiringdesk@gmail.com)

For queries, contact:
📞 +91-93215 83057 / 8850220484

In your email, mention the following details:
• Total years of experience
• Current CTC
• Expected CTC
• Notice Period
• Location

• It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.

More about this Academic Counsellor job

1. What is the eligibility criteria to apply for this Academic Counsellor job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Academic Counsellor job?
   Ans: This Academic Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Academic Counsellor job?
   Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., STORY MOLDERS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Academic Counsellor role?
   Ans: There is an immediate opening of 1 Academic Counsellor at STORY MOLDERS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Academic Counsellor job?
   Ans: This Academic Counsellor job has 09:00 AM - 06:00 PM timing.