Academic Counsellor

Serve as the first point of contact• for students, guiding them through their academic journey from admission to graduation.

Act as a bridge between students and university departments•, ensuring timely communication and support.

• Monitor and track student progress, including assignment submissions and academic milestones, as per the academic calendar.

Respond to academic and administrative queries via calls, emails, and chat•, offering timely and effective resolutions.

Support students with subject-related concerns and motivate them to complete assignments, projects, and exams• on time.

Make outbound calls• to engage with students proactively and receive inbound calls to address concerns as needed.

Maintain high levels of student satisfaction and engagement•, aiming for strong semester re-registration and program completion rates.

Use CRM and ticketing systems• to log and resolve queries, ensuring timely turnaround and quality service.

• Collaborate with internal teams such as course coordinators and support executives to ensure smooth operations.

• Suggest and follow process improvements to enhance the student experience and reduce repeat issues.

• Prepare reports, maintain MIS data, and support in communication campaigns.

Be flexible to work on weekends on a rotational basis•.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 4 years of experience.

More about this Academic Counsellor job

1. What is the eligibility criteria to apply for this Academic Counsellor job?
   Ans: The candidate should be Post Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹32000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Academic Counsellor job?
   Ans: This Academic Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Academic Counsellor job?
   Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., SARIKA HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Academic Counsellor role?
   Ans: There is an immediate opening of 10 Academic Counsellor at SARIKA HR SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Academic Counsellor job?
   Ans: This Academic Counsellor job has 10:00 AM - 07:00 PM timing.