KEY ACTIVITIES & RESPONSIBILITIES
To be the first level - point of university contact for the student.
To act as an interface between the Student and the University departments.
To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar.
To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat
To facilitate in addressing students with their semester – subject related queries.
To create and follow processes and recommend process improvements
Refrain students from the last-minute submission of IAs, Project Synopsis and Project report