Academic Counsellor

This role involves managing the sales team, building customer relationships,

understanding market demands, and collaborating with cross-functional teams to

achieve organizational goals. The Sales Manager is expected to lead by example,

motivate the team, and ensure a high level of customer satisfaction and engagement.

1. Reports and Documentation

 Weekly Performance Reports: Gather and analyse weekly data on important

performance indicators such as demo booked, demo conducted, session quality,

and customer feedback.

 Monthly Progress Review: Prepare detailed monthly reports that summarize

accomplishments, identify gaps, and suggest actionable steps.

 Compliance and Policy Reporting: Regularly update compliance reports to

ensure they are in line with corporate standards and company policy.

2. Team Training and Development.

 Identify skill gaps: To boost performance, do regular assessments of team skills

and schedule targeted training sessions.

 Onboarding New Team Members: Create and implement onboarding strategies

to help new employees integrate quickly and successfully.

 Continuous Learning Programs: Set up a continuous training schedule to keep

the staff up to date on new technology, teaching styles, and customer service

techniques.

3. Revenue Development and Financial Management

 Revenue Target Setting: Set revenue goals in collaboration with senior

management and devise strategies to meet these targets

 Revenue Boosting Initiatives: Implement tactics to boost enrolment and client

retention, which will immediately effect revenue.

 Cost Control: Identify opportunities for cost savings without sacrificing quality in

order to enhance profitability.

4. Customer Feedback and Satisfaction.

 Input Collection: Actively solicit input from students and parents via feedback, direct encounters.

 Service Improvements: Use feedback to create quick improvements to customer service and educational opportunities.

 Feedback-Based Training: Include feedback in training sessions to help the team understand customer needs and enhance service quality.

5. Managing Operational Challenges

 Problem Resolution: Resolve operational difficulties as soon as possible to ensure a smooth workflow and eliminate disruptions.

 Process optimization is regularly evaluating and adjusting procedures in order to increase efficiency and decrease bottlenecks.

 Challenge Reporting: To ensure openness, keep senior management informed of serious difficulties and possible solutions.

6. Quality assurance and compliance.

 Quality Improvement Plans: Based on audit results, create action plans to consistently improve content quality and service delivery.

 Policy Adherence: Ensure that all team members follow company rules and policies.

7. Strategic planning and execution.

 Set team goals: Set short- and long-term goals for the team that are consistent with the company's objectives.

 Data Driven Decision Making: Use analytics to inform strategic decisions and improve student engagement and learning results.

• It is a Full Time Sales / Business Development job for candidates with 3 - 6+ years Experience.

More about this Academic Counsellor job

1. What is the eligibility criteria to apply for this Academic Counsellor job?
   Ans: The candidate should be Graduate and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹55000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Academic Counsellor job?
   Ans: This Academic Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Academic Counsellor job?
   Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., RAYMOON SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Academic Counsellor role?
   Ans: There is an immediate opening of 10 Academic Counsellor at RAYMOON SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Academic Counsellor job?
   Ans: This Academic Counsellor job has 09:00 AM - 06:00 PM timing.