Academic Counsellor

Key Responsibilities:

1.  Portal Management & Technical Support

•        Operate MCC, State, and University-level NEET counselling portals.

•        Guide students through registration, choice filling, and document upload.

•        Provide real-time technical assistance and resolve portal-related issues.

2.  Data Handling & Validation

•        Maintain accurate student records, verify uploaded documents, and ensure data consistency.

•        Perform backend checks and flag discrepancies.

3.  Student Query Management

•        Respond to queries through email, phone, chat, or ticketing systems.

•        Provide clear guidance on deadlines, procedures, and counselling updates.

4.  Reporting & Analytics

•        Prepare daily reports on student progress, seat allotments, and error resolutions.

•        Support the team with basic data insights and operational tracking.

5.  Process Automation & Tool Support

•        Identify repetitive manual tasks and suggest automation opportunities.

•        Collaborate with tech teams to improve internal tools and workflows.

6.  Documentation & SOPs

•        Assist in creating user guides, knowledge base articles, and training material.

•        Contribute to maintaining and updating internal process documentation.

Key Skills:

•        Strong communication and interpersonal skills

•        Technical familiarity with portals and web platforms

•        Basic knowledge of Excel / Google Sheets (SQL is a plus)

•        Problem-solving and troubleshooting mindset

•        Ability to work under pressure during counselling seasons

•        Team player with high attention to detail

Preferred Tools/Tech :

•        MS Excel / Google Sheets

•        SQL basics

•        CRM or Ticketing Tools (e.g., Freshdesk, Zoho, etc.)

Perks & Benefits:

•        Internship Certificate / Full-time Opportunity after evaluation

•        Exposure to high-scale government counselling operations

•        Learning sessions with domain experts

•        Performance-based incentives

• It is a Full Time Sales / Business Development job for candidates with 6 months - 3 years of experience.

More about this Academic Counsellor job

1. What is the eligibility criteria to apply for this Academic Counsellor job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Academic Counsellor job?
   Ans: This Academic Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Academic Counsellor job?
   Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., MINECART.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Academic Counsellor role?
   Ans: There is an immediate opening of 25 Academic Counsellor at MINECART
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Academic Counsellor job?
   Ans: This Academic Counsellor job has 10:00 AM - 07:00 AM timing.