Store Supervisor (Retail) – Job Description
Job Title : Retail – Store Supervisor
Department : Operations
Job Type : Full Time
Location : Gurgaon
Duties & Responsibilities:
• Provide exceptional customer service by addressing inquiries and ensuring a positive
experience.
• Interact with customers to understand their needs and preferences, offering services
recommendations and assistance.
• Supervise and lead a team of store employees, ensuring they deliver high-quality service.
• Schedule and coordinate with staff delegate tasks and monitor performance to optimize
team efficiency.
• Address and resolve customer and employee concerns promptly, fostering a positive and
collaborative atmosphere within the store.
• Generate regular reports on key performance indicators, such as sales trends, customer
feedback, and inventory levels, to support decision-making.
• Foster clear communication channels within the team and with higher management to
ensure a cohesive and informed work environment.
• Make invoices and bills.
Requirements and skills
• Experience in Retail 1 year to 2 years
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Graduate
• Basis MS office