Store Manager

Key Responsibilities:

🛍️ Sales & Customer Experience

Drive store performance to meet and exceed sales targets and KPIs

Lead by example in delivering outstanding customer service and building long-term client relationships

Handle high-value transactions and offer personalized assistance for VIP clients

Resolve customer complaints and queries professionally and effectively

👥 Team Management

Recruit, train, mentor, and supervise a team of sales associates

Monitor staff performance and provide regular feedback, coaching, and motivation

Prepare team rosters, ensure adequate floor coverage, and manage daily shift operations

Conduct regular team briefings and training sessions on product knowledge and customer service

📦 Store Operations & Visual Merchandising

Oversee daily store operations, cash handling, inventory, and security protocols

Ensure store displays and visual merchandising standards reflect brand guidelines

Manage stock levels, order replenishment, and coordinate with supply chain or warehouse teams

Maintain a clean, safe, and organized store environment at all times

📊 Reporting & Strategy

Analyze sales data, customer trends, and staff performance to optimize results

Prepare and present weekly/monthly sales reports to management

Collaborate with marketing teams for in-store events, launches, and seasonal campaigns

Stay updated with market competition and suggest improvements

Qualifications & Requirements:

Minimum 3–5 years of experience in retail store management (preferably in jewelry, luxury, or fashion)

Proven track record in achieving sales targets and managing teams

Excellent communication, leadership, and interpersonal skills

Strong sense of responsibility, integrity, and customer-first attitude

Familiarity with POS systems, retail software, and inventory tools

Flexibility to work weekends, holidays, and extended hours as needed

Preferred:

Experience in luxury jewelry or watch retail

Knowledge of gemstones, precious metals, or high-value products

Multilingual skills are an added advantage

• It is a Full Time Retail / Counter Sales job for candidates with 3 - 4 years of experience.

More about this Store Manager job

1. What is the eligibility criteria to apply for this Store Manager job?
   Ans: The candidate should be Graduate and above and above with 3 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹40000 - ₹40000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Store Manager job?
   Ans: This Store Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Store Manager job?
   Ans: No, there is no fee applicable for applying this Store Manager job and during the employment with the company, i.e., SWAROVSKI.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Store Manager role?
   Ans: There is an immediate opening of 1 Store Manager at SWAROVSKI
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Store Manager job?
   Ans: This Store Manager job has 09:00 AM - 06:00 PM timing.