The Store Manager is responsible for overseeing daily store operations, ensuring excellent customer service, managing staff, maintaining inventory, and achieving sales targets. This role requires leadership, operational efficiency, and a strong focus on delivering customer satisfaction.
Manage and supervise daily store operations.
Lead, motivate, and train store staff to achieve performance goals.
Ensure high levels of customer service and handle customer queries or complaints effectively.
Monitor stock levels, manage inventory, and coordinate with suppliers for timely replenishment.
Maintain store cleanliness, safety, and visual merchandising standards.
Prepare and analyze sales reports, identify trends, and implement strategies to achieve targets.
Manage cash handling, billing, and ensure compliance with company policies.
Plan and execute promotional activities to drive store performance.
Ensure adherence to health, safety, and company guidelines.