Store Manager

Title – Store Manager

Reporting to – Area Operations Manager

Skip Level – City/Zonal Manager

About the Role

A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards

achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level

of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store.

Responsibilities

Area Activities expected to be performed by a Lenskart Store Manager

Customer focus:

Driving Net

Promoter Score

Greeting customers when they enter store and coaching the team to do the same

Displaying commitment towards providing exceptional Customer Service and ensuring that

Lenskart associates also treat Customer Satisfaction as a priority

Dealing with customer service issues such as queries and complaints at store level and ensuring

this is consistent with the team

Striving to have long lasting and fruitful relationships with each of our customers

Driving sales vs.

plan

Driving the sales of the store to meet the allotted targets by allocating the targets to the staff

Developing a culture of high sales performance expectations, i.e. Sales Leadership

Motivating and inspiring the field team to drive for results

Assessing field capability and establish performance priorities at group level

People

development

(Attrition

Control)

Assisting in recruiting and selecting high potential staff

Providing effective on-the-job training and guidance to team members making use of company

training modules

Delivering clear, motivating and constructive feedback in a timely manner to all retail associates

Evaluating the training needs of store associates and working closely with L&D department to

execute the developmental plan

Understanding the reasons for attrition and taking measures to control it

Personal attributes & competencies

Minimum qualification: Graduate

Ability to act as a link between strategy and

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 6+ years Experience.

More about this Store Manager job

1. What is the eligibility criteria to apply for this Store Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Ludhiana.
3. How many working days are there for this Store Manager job?
   Ans: This Store Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Store Manager job?
   Ans: No, there is no fee applicable for applying this Store Manager job and during the employment with the company, i.e., RELIABLE FIRST ADCON PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Store Manager role?
   Ans: There is an immediate opening of 50 Store Manager at RELIABLE FIRST ADCON PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Store Manager job?
   Ans: This Store Manager job has 09:00 AM - 06:00 PM timing.