Store Manager

About Us:

We are a modern 24/7 convenience store and cafe that serves the local community with quality groceries, quick bites, beverages, and essentials—day and night. We’re looking for a dynamic, responsible, and growth-oriented Store Manager to lead daily operations, grow sales, manage staff, and ensure a smooth customer experience.

Key Responsibilities:

1. Store Operations & Sales Growth

• Oversee daily operations of the cafe and mart, ensuring smooth functioning round-the-clock.

• Identify opportunities to grow footfall and increase daily sales through promotions, product placement, and service enhancements.

• Track KPIs (sales targets, conversion rates, etc.) and implement strategies to exceed them.

• Ensure high customer satisfaction and resolve complaints swiftly and professionally.

2. Inventory Management

• Monitor and manage stock levels for both cafe and mart sections.

• Conduct regular inventory checks and audits to avoid stockouts or overstocking.

• Coordinate with vendors and suppliers for timely deliveries and procurement.

• Maintain accurate inventory records using POS or inventory software.

3. Cafe Menu & Product Updates

• Collaborate with chefs/baristas to update and optimize the cafe menu based on trends, seasons, and customer feedback.

• Manage raw material procurement and stock rotation for cafe items.

• Ensure food safety, hygiene, and quality standards are consistently met.

4. Billing & Accounting

• Oversee all billing and POS operations, ensuring accuracy and efficiency.

• Maintain daily sales records and reconcile accounts.

• Prepare weekly/monthly financial reports for management.

• Monitor and reduce wastage and pilferage.

5. Staff Management & Scheduling

• Hire, train, and supervise staff including baristas, cashiers, and floor assistants.

• Create and manage staff rosters for 24/7 coverage, including shift planning and breaks.

• Conduct regular performance reviews and address HR-related issues.

• Foster a positive, productive work environment.

6. Compliance & Safety

• Ensure the store complies with health, safety, and labor regulations.

• Maintain cleanliness and operational safety of all areas of the cafe and mart.

• Handle emergency situations and after-hours issues if required.

Requirements:

• Proven experience as a Store Manager or in a similar retail/cafe leadership role (minimum 1 year).

• Strong knowledge of inventory systems, POS systems, and basic accounting.

• Excellent leadership, communication, and organizational skills.

• Ability to multitask in a fast-paced environment.

• Flexible to work rotational shifts, weekends, and holidays as needed.

• Food safety certification or retail management training is a plus.

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 2 years of experience.

More about this Store Manager job

1. What is the eligibility criteria to apply for this Store Manager job?
   Ans: The candidate should be All Education levels and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Store Manager job?
   Ans: This Store Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Store Manager job?
   Ans: No, there is no fee applicable for applying this Store Manager job and during the employment with the company, i.e., M.o.m. Productions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Store Manager role?
   Ans: There is an immediate opening of 1 Store Manager at M.o.m. Productions Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Store Manager job?
   Ans: This Store Manager job has 09:00 AM - 08:00 PM timing.