Key Responsibilities:
Customer Service:
Greet customers and assist them in selecting merchandise.
Provide product knowledge, styling advice, and upselling when appropriate.
Resolve customer complaints and ensure customer satisfaction.
Sales & Target Achievement:
Achieve individual and store sales targets.
Assist in implementing promotional strategies and seasonal campaigns.
Track sales performance and report to the Store Manager.
Inventory & Stock Management:
Monitor stock levels and coordinate with the inventory team for replenishment.
Ensure timely stock receiving, tagging, and display.
Conduct regular stock checks and assist in audits.
Visual Merchandising:
Maintain attractive and organized visual displays in line with brand standards.
Rotate mannequins, signage, and in-store displays to reflect new arrivals and promotions.
Store Operations:
Ensure cleanliness, safety, and organization of the store at all times.
Operate POS systems for billing and returns.
Follow cash handling procedures and daily sales reporting.