EXPERIENCE
• 0–1 years of experience in Retail, FMCG,
Supermarket, Wholesale, or Customer Service.
• Freshers with good communication skills and a
customer-centric approach are encouraged to apply.
BASIC QUALIFICATION:
• Intermediate (12th Pass) or Any Graduate. (no BTech)
• Age: 18–25 years.
• Basic computer knowledge.
• Proficiency in Telugu and Hindi
INDUSTRY KNOWLEDGE / OTHERS:
Basic understanding of retail store operations.
• Knowledge of POS (Point of Sale) billing systems is preferred.
• Understanding of merchandising and customer handling.
• Awareness of inventory management practices.
• Familiarity with food packaging or FMCG products is an added advantage.
FUNCTIONAL COMPETENCIES
• Customer Relationship Management.
• Sales and Upselling.
• Product Knowledge.
• Billing & POS Operations.
• Stock Handling and Inventory Support.
• Visual Merchandising.
• Order Processing.
• Basic Computer Skills.
ROLES & RESPONSIBILITIES:
• Welcome customers and provide a positive shopping experience.
• Understand customer requirements and recommend suitable products.
• Achieve assigned sales targets and promote ongoing offers.
• Arrange and replenish products on shelves as per merchandising standards.
• Ensure shelves are clean, organized, and fully stocked.
• Process customer billing accurately using the POS system.
• Handle customer queries, complaints, and product returns professionally.
• Monitor stock levels and report shortages to the Store Manager.
• Assist in stock receiving, counting, and inventory activities.
• Maintain cleanliness, hygiene, and visual standards of the store.
• Follow company policies, SOPs, and safety guidelines.
• Support promotional campaigns and in-store marketing activities.
• Coordinate with team members to ensure smooth store operations.
• Perform any additional responsibilities assigned by the Store Manager.