Shop Staff

Job Title: Cinema Staff (Multiplex Operations)

Location: Gopalan Grand Mall, [City]
Department: Cinema Operations
Reports To: Cinema Manager / Duty Manager

Role Overview:

Cinema Staff will be responsible for delivering excellent customer service, handling day-to-day cinema operations, and ensuring a smooth movie-going experience for guests at Gopalan Grand Mall Cinemas.

Key Responsibilities:

• Greet and assist customers at the cinema premises.

• Guide customers regarding movie schedules, ticketing, and seat allocation.

• Operate box office counters for ticket sales and bookings.

• Handle F&B counter operations – serving snacks, beverages, and maintaining hygiene.

• Check tickets at entry points and guide guests to their respective screens.

• Maintain cleanliness and order in cinema halls, lobby, and food court areas.

• Support housekeeping team in quick screen turnarounds between shows.

• Handle basic cash transactions and billing (POS operations).

• Provide prompt responses to customer queries, concerns, and complaints.

• Assist in managing crowd during peak show timings.

• Follow all safety, security, and emergency procedures as instructed by management.

Requirements:

• Qualification: Minimum SSLC/PUC; Diploma/Degree preferred.

• 0–2 years of experience in cinema, retail, hospitality, or customer service industry.

• Good communication skills (English, Kannada, Hindi preferred).

• Customer-friendly attitude and ability to handle large crowds.

• Flexibility to work in shifts, weekends, and holidays.

Skills Required:

• Customer Service Orientation

• Communication & Interpersonal Skills

• Cash Handling / POS Knowledge

• Teamwork & Adaptability

• Time Management

Employment Type:

• Full time

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 4 years of experience.

More about this Shop Staff job

1. What is the eligibility criteria to apply for this Shop Staff job?
   Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Shop Staff job?
   Ans: This Shop Staff job will have 6 working days.
4. Are there any charges applicable while applying or joining this Shop Staff job?
   Ans: No, there is no fee applicable for applying this Shop Staff job and during the employment with the company, i.e., GOPALAN ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Shop Staff role?
   Ans: There is an immediate opening of 99 Shop Staff at GOPALAN ENTERPRISES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Shop Staff job?
   Ans: This Shop Staff job has 09:00 AM - 06:00 PM timing.