Customer Service Excellence:
Ensure outstanding customer service, addressing queries and resolving complaints promptly and effectively.
Sales and Revenue Management:
Achieve sales targets and work towards increasing revenue through effective store management and upselling strategies.
Team Leadership:
Recruit, train, and manage a team of sales associates, ensuring high performance and motivation.
Inventory Control:
Monitor stock levels, manage inventory, and ensure timely restocking of products.
Store Operations Oversight:
Oversee daily operations, including opening and closing the store, cleanliness, and maintenance.
Product Knowledge:
Have in-depth knowledge of Candidmen’s product offerings to assist customers effectively and train staff.
Marketing and Promotions:
Execute in-store promotions, provide feedback on marketing campaigns, and work towards increasing footfall.
Reporting and Analytics:
Maintain daily, weekly, and monthly reports on sales, inventory, and customer feedback, sharing insights with management.
Conflict Resolution:
Manage conflicts within the team and with customers, maintaining a professional and solution-oriented approach.
Compliance and Safety:
Ensure the store complies with local laws and safety regulations, including workplace safety and employee welfare.