Retail Sales Executive

job roles and responsibilities of retail sales executive

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A Retail Sales Executive drives store revenue by providing exceptional customer service, achieving sales targets, and maintaining product displays. Key responsibilities include greeting customers, offering product expertise, processing transactions, managing inventory levels, handling complaints, and implementing promotional strategies to enhance the customer shopping experience.

Teamdash

Teamdash

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Key Roles and Responsibilities:

Customer Service & Sales:

Greeting customers and identifying their needs to provide tailored product recommendations.

Upselling and cross-selling products to increase average order value.

Closing sales efficiently and handling customer queries or complaints professionally.

Store Operations & Merchandising:

Maintaining, cleaning, and organizing the store floor and displays.

Ensuring shelves are stocked, priced correctly, and aligned with merchandising standards.

Processing cash and card transactions accurately using POS systems.

Inventory & Administration:

Monitoring inventory levels, restocking, and assisting with stock counts.

Handling product returns and exchanges.

Maintaining accurate sales records and reports.

Target Achievement:

Working towards individual and team-based sales KPIs and targets.

Participating in promotional events and sales campaigns.

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 3 years of experience.