Key Responsibilities
Customer Service & Sales: Greet shoppers, provide personalized styling advice, and explain the quality, carat weight, metal purity, and certification of pieces. [1, 2]
Transactions & Customizations: Handle point-of-sale (POS) billing, layaways, trade-ups, returns, special orders, and ring sizing requests. [1, 2]
Showroom & Display Maintenance: Keep display cases sparkling, organized, secure, and visually appealing following brand merchandising guidelines. [1, 2]
Inventory Management: Conduct daily stock counts, track inventory levels, and assist with restocking or shipping. [1, 2]
Client Relationships: Build and maintain a client book for follow-ups, anniversaries, special occasions, and VIP private viewings.