Job Title: Senior Sales Executive – Jewellery
Candidates with min 1+ year of jewellery sales are only preferd
Salary, 20-50K
Location, Vile parle, bandra west, borivali west
Position Overview:
We are seeking a highly motivated and experienced Senior Sales Executive to lead our fine jewellery sales operations. The ideal candidate will be a passionate leader with a proven track record in luxury retail, capable of driving performance, mentoring teams, and delivering an exceptional client experience. This role demands a combination of strategic thinking, deep industry knowledge, and a strong customer-centric approach.
Key Responsibilities
1. Sales Leadership & Strategy
∙Develop, implement, and manage effective sales strategies to achieve and exceed revenue targets.
∙Lead by example, setting high standards in client engagement and professional conduct.
∙Mentor, coach, and develop junior sales associates to build a high-performing, motivated sales team.
∙Regularly analyze sales performance metrics to identify areas of improvement and implement corrective actions.
∙Collaborate with management to plan seasonal campaigns, promotions, and clienteling strategies.
2. Client Relationship Management
∙Build, nurture, and retain long-term relationships with high-net-worth clients and VIP customers.
∙Handle high-value transactions with discretion, professionalism, and attention to detail.
∙Act as the primary point of contact for key clients, ensuring a personalized luxury shopping experience.
∙Resolve customer concerns efficiently, turning challenges into opportunities to strengthen relationships.
∙Leverage CRM tools to track client preferences, purchase history, and follow-up schedules.
3. Sales Floor & Operational Oversight
∙Oversee daily retail operations to ensure a seamless and elegant in-store experience.
∙Maintain showroom aesthetics and ensure merchandise is displayed according to brand standards.
∙Ensure compliance with internal policies, security protocols, and audit requirements.
∙Manage inventory levels in coordination with stock controllers to ensure availability of high-demand items.
∙Prepare and present accurate sales reports and performance insights to senior management.
4. Product Expertise & Team Training
∙Maintain in-depth knowledge of the full jewellery collection, including materials, craftsmanship, heritage, and design inspiration.
∙Deliver ongoing product training sessions for the sales team to elevate product storytelling and client engagement.
∙Gather and relay client feedback to design and merchandising teams to support product development and assortment planning.
∙Stay informed on market trends, competitor offerings, and emerging consumer preferences.
Requirements
∙Minimum of 5–7 years of experience in luxury retail sales, preferably in fine jewellery.
∙Proven leadership capabilities with experience managing sales teams.
∙Strong clienteling skills and the ability to build lasting client relationships.
∙Exceptional communication, negotiation, and interpersonal skills.
∙Fluent in English (additional languages are a plus).
∙Passion for luxury craftsmanship, attention to detail, and a deep appreciation for jewellery design.
What We Offer
∙Competitive compensation with performance-based incentives.
∙Opportunities for career advancement within a prestigious luxury brand.
∙Ongoing training and development in sales excellence and product knowledge.
∙A collaborative and elegant working environment.