Jewellery Sales Consultant

We are looking for a confident and customer-focused Jewellery Sales Consultant to join its retail sales team. The role involves engaging with customers, understanding their jewellery preferences and budgets, educating them about lab-grown diamonds, and guiding them through the complete purchase journey.

The ideal candidate should have strong communication and customer-handling skills, a target-oriented mindset, and preferably experience in jewellery, diamonds, gemstones.

Key Responsibilities

• Welcome and engage walk-in customers at the retail store.

• Understand customer requirements, preferences, budget, and purchase intent.

• Recommend suitable jewellery collections based on customer needs.

• Explain products, designs, pricing, quality, certifications, and the benefits of lab-grown diamonds.

• Handle customer queries, objections, and concerns professionally.

• Drive sales conversions and achieve assigned sales targets.

• Maintain regular communication and follow up with prospective customers.

• Coordinate with the retail/store team for customer appointments and follow-ups.

• Build strong relationships with customers and encourage repeat business.

• Provide a seamless customer experience from initial enquiry through purchase.

• Share product catalogues, videos, references, and pricing information as required.

• Occasionally accompany jewellery for private client viewings or consultations at customer locations.

• Ensure professional presentation and secure handling of jewellery during off-site client visits.
  

Requirements

• Graduate or HSC with relevant experience.

• 1–3 years of experience in jewellery sales.

• Strong verbal communication skills in English and Hindi.

• Regional language proficiency will be an added advantage.

• Strong customer handling, persuasion, and relationship-building skills.

• Good understanding of diamonds, gemstones, or jewellery preferred.

• Confident, energetic, well-groomed, and target-oriented personality.

• Strong follow-up and conversion skills.

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 6 years of experience.