Sales & Customer Engagement:
• Identify, approach, and acquire new customers through various channels
• Demonstrate and promote eyewear products to customers
• Understand customer needs and recommend appropriate eyewear solutions
• Conduct effective sales presentations and product demonstrations
• Close sales transactions and ensure customer satisfaction
• Meet and exceed individual sales targets and quotas
Customer Relationship Management:
• Build and maintain strong, long-term relationships with customers
• Address customer inquiries and concerns professionally
• Follow up with customers to ensure satisfaction post-purchase
• Handle complaints and resolve issues in a timely manner
• Build customer loyalty and encourage repeat business
Territory Management:
• Manage assigned sales territory effectively
• Identify market opportunities within the territory
• Expand customer base through prospecting and networking
• Maintain organized records of customer interactions and sales activities
• Provide feedback on market trends and customer preferences
Product Knowledge:
• Develop and maintain comprehensive knowledge of eyewear products
• Stay updated on product features, benefits, and specifications
• Educate customers about different eyewear options
• Answer technical questions about frames, lenses, and prescriptions
• Train new team members on product details
Negotiation & Sales Excellence:
• Negotiate prices and terms with customers
• Overcome customer objections effectively
• Close deals successfully
• Upsell and cross-sell complementary products
• Achieve high conversion rates
Reporting & Administrative:
• Maintain accurate sales records and documentation
• Prepare daily, weekly, and monthly sales reports
• Track inventory and coordinate with management
• Submit customer feedback and market insights
• Maintain professional appearance and conduct