Greet and assist customers at the sales counter and throughout the store.
Provide accurate information about products, pricing, availability, and promotions.
Process sales transactions using the POS system or manually at the counter.
Assist customers with returns, exchanges, and warranty claims.
Maintain product displays and ensure shelves are fully stocked and tidy.
Handle inventory behind the counter and inform customers about lead times or stock levels.
Collaborate with the inventory, warehouse, or delivery teams as needed.
Meet or exceed individual and team sales targets.
Ensure compliance with store policies and procedures.
Handle customer complaints or escalate issues to the store manager when necessary.